How to Make a Claim

How to make a Life or Funeral Insurance claim

We know that making a claim during an unfortunate time can be very difficult. Our team of customer care consultants are highly trained and professional and will endeavour to look after you throughout the claims process. 

You can enquire about making a claim in the following ways:

Call us on 1300 954 290

Or write to:
Claim Services
Safeway Life Insurance
Reply Paid 6728
Baulkham Hills, NSW, 2153.

We will send you a claim pack with the relevant forms to be completed, signed and returned with supporting documentation, where required.

For more details please refer to the Safeway Life Insurance Product Disclosure Statement or the Funeral Insurance Product Disclosure Statement provided at the time of taking up the policy. These documents are also available by contacting us.